99.7 % Positive feedback ()
Name | Value |
---|---|
All returns accepted | Returns Accepted |
Refund will be given as | Money Back |
Item must be returned within | 30 Days |
Return policy details | Return Policy ============= At ToolSmithDirect customer satisfaction is our top priority. We offer a no-hassle 30 day money back guarantee on every item we sell. Return and Exchange Process Step 1 Get a Return Merchandise Authorization (RMA) Number =========================================================== To process a return, please send us a message so we can provide you with a RMA number. The RMA number will only be issued during the 30-day return period which begins on the date of shipment by ToolSmithDirect. Please provide the following information when requesting a RMA: - Full Name - Date of Purchase - Return Item(s) - Reason for return - Order Number - Mailing Address - Refund or Replacement Step 2 Send Your Item Back =========================== For returns due to defect or ToolSmithDirect error we will provide you with an RMA number along with a shipping label and tracking number. Once you have been given a RMA number, you have 3 business days to ship out the item(s) you wish to return. For returns due to any other reason besides defect or ToolSmithDirect error we will provide a RMA number but customers will be responsible for returning item(s) at their own expense. Step 3 Get Refund / Replacement ================================ Once ToolSmithDirect receives the returned item(s) a refund or replacement order will be issued within 5 business days. If any issues come up with processing the refund or replacement we will contact you immediately. Unauthorized Returns Any items returned to ToolSmithDirect without a RA number will incur a non-negotiable 15% restocking fee based on the order amount excluding tax and shipping. Refunds vs. Replacements Once returned items are received we will issue a refund within 4 business days. We will accommodate replacement orders if inventory is available and only upon request. Liability Disclaimer ==================== ToolSmithDirect is not liable for product that is damaged, lost or stolen during the shipping process for returned items. If an item is damaged, lost or stolen during a return shipment ToolSmithDirect will work with you to ensure the shipping carrier claim is properly opened but all liability falls upon the carrier. |
Return shipping will be paid by | Buyer |
Restocking Fee | 15% |
Brand | Snap-on |
MPN | 870826 |
Horsepower | 6.5 |
UPC | 028907388441 |